Retail & wholesale fulfilment.

Whatever the channel, we have the expertise, people and scale to support your specific requirements.

1. Online marketplaces
   We process orders for all major marketplaces, with a clear understanding of their  requirements, couriers and cut-off times. From Amazon SFP to Next, John Lewis and Zalando, we’re here to fulfil accurately and at scale.
2. High Street retailers
   Picking, packing and shipping thousands of units and cases each day to most high-street retailers. Our teams coordinate labelling, quality control, bespoke packaging, and delivery bookings.
3. Independents
   Our client services and operations teams handle orders for independents every day. We take care of each order’s packaging and delivery requirements, treating every order as if it was our own.
4. Supermarkets
   Working directly for most supermarkets we offer a network of pallet delivery options into all major distribution centres. We’re ethically audited and we’re familiar with their delivery and pallet labelling requirements.

Pre-retail preparation handled with care, so what arrives at your retailer is ready to go straight on shelf.

1. Quality Control (AQL or 100%)
   Our quality control team carries out detailed inspections at AQL or 100% levels, giving you total clarity over product condition and the insights you need to close the loop with your manufacturers.
2. Kitting
   From kits to re-packs, our team is built for speed, scale, and consistency. All we need is some video, samples or images of the task at hand and we'll talk and quote within hours.
3. Barcoding & Re-labelling
   Whether it’s high-volume markdowns or urgent re-labelling, our team can process thousands of units per day, using technology-led workflows to meet tight turnarounds. We’ve managed campaigns handling up to 20 million units annually.
4. Mould & Odour Treatment
   We use a proven two-stage Micro-Fresh® process to neutralise odours and surface mould, before re-packing items into clean bags for compliant dispatch. It’s an effective way to protect product value, reduce waste, and maintain acceptance rates with major retailers.

The same five stages whether you’re sending us ten units or ten pallets.

1. Onboarding
   We get to know your business, your channels and your retailers’ specific requirements.
2. Stock receiving
   Goods in, checked and put away against your pre-advice and agreed standards.
3. Picking & packing
   Unit, case or pallet, carefully prepared and labelled to your retailers’ specification.
4. Dispatch
   Delivered through pallet networks or dedicated vehicles, to meet the booked delivery window.
5. Returns & replenishment
   Back-haul and returns handled with the same care as outbound orders.