Modern fulfilment isn’t just about speed. It’s about resilience, visibility, and being able to adapt in real time. That’s why our entire tech stack, from infrastructure to automation, is built in real-time around operational excellence and control.
Warehouse Managagement System
We run RedPrairie Dispatcher, the market-leading Warehouse Management System (WMS) used by global brands. It’s the foundation of our automated supply chain systems. We configure it around your business during onboarding, aligning with your platforms, and operational flows.
Key capabilities include
- Real-time inventory visibility, down to unit, SKU, batch, and location
- A full stock movement audit trail, time stamped, user-tagged, and fully categorised
- Live order tracking from pick to pack to dispatch
- Exception handling that flags issues and avoids delays
- Automated back-order management, holding or splitting based on your rules
Connecting with any system keeping data live and your brand current with the latest technology
Our in-house specialists, from onboarding engineers to WMS super users, make sure every connection works exactly as it should. It’s not just about plug-ins. It’s about building integrations that drive measurable improvements in speed, accuracy, and cost-to-serve.
Our Real-time Portal
Smart, simple, and built for ease, our portal gives you real-time access to everything from stock and order status to returns and carrier performance.
- Place, amend or cancel orders instantly
- Track orders from pick to doorstep, with live carrier updates
- Monitor inventory, stock movements, and allocations
- Create SKUs, manage pre-advice, and view operational performance
- Track returns in real time
- Download custom-built reports across all departments
For businesses scaling fast, the portal removes bottlenecks, gives you control without complexity, and ensures you always have the facts to make the right decisions. Whether you’re running direct-to-consumer, wholesale, or multiple channels at once, the portal puts you in control, wherever you are.
Data, Reporting & Insights
Good data underpins great fulfilment. That’s why our reporting is shaped around your specific priorities, from merchandising to finance to logistics. Need to connect? We support API, flat-file SFTP, and SOAP web services, with technical documentation and hands-on support included.
Automation
We’ve invested in AutoStore a next-generation autonomous storage and retrieval system designed to handle fast, high-volume fulfilment with maximum efficiency. AutoStore integrates directly with our WMS and our real-time portal, so everything stays connected, visible, and in sync. And while we’re proud of the tech, we know it’s not always right for every SKU. That’s why we’ve retained dedicated manual pick faces too, giving us the flexibility to handle a wider range of product types, packaging requirements, and bespoke brand experiences.
Inventory is stored in a dense grid of stacked bins and retrieved by low-energy robots that move across the grid.
This approach:
- Boosts pick speeds for higher output
- Improves accuracy and reduces mis-picks
- Stores 4× more inventory in the same footprint
- Reduces manual handling, improving safety
- Low energy use, each robot uses less power than a lightbulb
AutoStore benefits
Operational efficiency
AutoStore increases speed and accuracy by reducing manual handling and streamlining pick routes. That means faster order turnaround and fewer errors, even at peak.
Source: AutoStore Official Site – Productivity BenefitsEnergy efficient
Our AutoStore robots are incredibly low-energy; using less power than a household lightbulb. It’s a smart way to scale fulfilment without raising your energy footprint.
Source: AutoStore Official Site – SustainabilityCost-effective
AutoStore shields against increases in fulfilment labour costs, which are particularly sensitive to the increases in the National Living Wage* seen in recent years. That keeps overheads lean and growth sustainable.
*National Living Wage increases for workers aged 20 since 2022: 2022-2023 + 9.68%, 2023-24 +9.79%, 2024-25 +6.7%, 2025-26 +4.1%
Industry insight
According to LogisticsIQ’s 2024 report, AutoStore can reduce space requirements by up to 75%.
According to Gartner’s 2024 Supply Chain Technology Trends report, real-time visibility is now one of the top three factors when choosing a 3PL, and over 80% of shippers say integration is mission-critical.
According to Zebra Technologies’ 2023 Warehouse Vision Study, real-time tracking can improve order cycle times by up to 30% and reduce back-order delays by up to 40%. These are gains we routinely deliver through our WMS workflows.
A recent McKinsey study found that replacing manual data entry with API-driven integrations can reduce fulfilment errors by 65% and save 15–25% in operational admin time.
Accenture found that brands with real-time inventory and order visibility are 2.5× more likely to meet customer delivery expectations, and 3× more likely to improve lifetime value.
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