Our Clients
Hello Bubble x Fulfil with Synergy.
Hello Bubble creates skincare products designed to clean, balance and hydrate skin gently. Known for affordable, plant-friendly formulations, the brand focuses on delivering consistent, long-lasting results, while remaining accessible to a wide customer base.
The challenge
Fulfil with Synergy secured Hello Bubble as a new client in April 2025. At the point of onboarding, retail visibility was limited, with only an early indication that there would be sizeable shipments into Boots, ASOS and Amazon.
Within days of contract signing, the scope changed significantly. We were asked to assemble and ship 400,000 kits across eight variations, alongside two million individual units, including consumables. The scale and complexity of this kitting programme far exceeded the initial volume forecast anticipated at onboarding.
Within days of contract signing, the scope changed significantly. We were asked to assemble and ship 400,000 kits across eight variations, alongside two million individual units, including consumables. The scale and complexity of this kitting programme far exceeded the initial volume forecast anticipated at onboarding.
Our response
We stepped up to the challenge because this is what we do best, scaling at speed with precision and care.
Within hours, our team solution-designed the full programme of work. Inside one week, we had recruited and onboarded 30 new colleagues, expanding capacity rapidly to support the increased volumes.
As with any large-scale kitting project, production had to be staggered over a ten-week period, with some dependencies on individual SKUs and packaging elements arriving at different times. These bumps were managed through structured planning, constant communication and close collaboration between both teams.
Within hours, our team solution-designed the full programme of work. Inside one week, we had recruited and onboarded 30 new colleagues, expanding capacity rapidly to support the increased volumes.
As with any large-scale kitting project, production had to be staggered over a ten-week period, with some dependencies on individual SKUs and packaging elements arriving at different times. These bumps were managed through structured planning, constant communication and close collaboration between both teams.
Delivery & collaboration
Strong working relationships and robust, ongoing communication between Hello Bubble and Fulfil with Synergy were critical throughout the programme.
By staying aligned on priorities and adjusting pace where required, we successfully assembled and delivered all kits to the assigned retailers, ensuring orders were shipped on time and accurately, despite the evolving complexity and scale.
By staying aligned on priorities and adjusting pace where required, we successfully assembled and delivered all kits to the assigned retailers, ensuring orders were shipped on time and accurately, despite the evolving complexity and scale.
The result
What began as a new client onboarding quickly became a high-pressure, high-volume retail kitting programme. Through rapid mobilisation, disciplined execution and collaborative problem-solving, Hello Bubble was able to meet its retail commitments, supported by a fulfilment partner built to flex when plans change.
Large-scale kitting programs are ideal as they allow us to demonstrate our agility, scale, and expertise. Every kit assembled is handled with care and passion. We’re thrilled to work with Hello Bubble and look forward to supporting both their retail and consumer requirements
