Tech & electronics fulfilment services
Precision fulfilment for a £31.5 billion UK market.
Our electronics fulfilment services go beyond simply getting stock out the door. They’re about safeguarding high-value goods, handling complexity with confidence, and delivering a premium experience every time. From consumer gadgets to specialist hardware, we manage technology product fulfilment that protects your brand, your product, and your promise.
Why it matters
The UK consumer electronics market is valued at £31.5 billion (Statista, 2024). Over 50% of electronics sales are now made online, with premium delivery options influencing purchase decisions. 68% of customers say late or damaged electronics deliveries directly impact their likelihood to repurchase (Which?, 2023). Returns rates for consumer electronics average 8–15%, but can be reduced by up to 40% with robust testing, QA, and secure packaging (McKinsey, 2023; Gartner, 2023). Seasonal trading peaks, Black Friday, Cyber Monday, and January sales, can drive 300–800% above BAU volume.
Sector requirements & our solutions
Tech brand needs
What we deliver
Zero-damage delivery
Drop-tested packaging; anti-static handling; tamper-proof sealing
Compliance & traceability
Serial number, IMEI, and batch tracking integrated into our WMS
Secure storage
Zoned, access-controlled areas with 24/7 CCTV monitoring
Peak & launch readiness
Surge capacity up to 800% above BAU for major launches
Returns & refurbishment
Functional testing, re-kitting, reconfiguration, and redeployment
Multi-channel fulfilment
D2C, B2B, and marketplace orders managed from one platform
Real-time visibility
Portal access with live order tracking, serial/batch data, and RMA status
Serial & IMEI tracking
Anti-static materials and impact-resistant cartons ensure safe arrival across all consumer electronics shipping workflows
Industry insight
McKinsey (2023): Secure packaging and end-to-end tracking can reduce returns by up to 40%, protecting margins.
Electronics Retailing Association (2023): Specialist 3PLs reduce in-transit damage rates by up to 62%.
Gartner (2023): Returns and refurbishment are now a top three deciding factor for tech brand fulfilment partners.
Deloitte (2024): Tech brands lose an average of £12 per order to preventable damage or mis-picks.
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