Pet fulfilment services
Tail-waggingly good fulfilment. Built for a fast-growing £7.2 billion UK market.
Our pet product fulfilment services go beyond shipping products, they’re about delivering essentials customers rely on every day. From pet food and supplements to toys, grooming tools, and accessories, every order carries urgency and emotional weight, and we treat them that way through precise, reliable pet supply fulfilment services.
Why it matters
The UK pet care market is worth £7.2 billion (PFMA, 2024) and continues to grow year-on-year. Online pet food and accessory sales have increased by 15% annually since 2020. Subscription pet food services have grown by 35% YoY (Pet Industry Federation, 2023), with fulfilment accuracy cited as the #1 factor in retaining subscribers. 69% of UK pet owners say fast delivery influences brand loyalty (Mintel, 2023).
Sector requirements & our solutions
Pet brand needs
What we deliver
SKU diversity handling
From bulky kibble sacks to tiny supplements; tailored handling for all shapes and sizes
Expiry & batch control
FEFO/lot tracking with full traceability for safety and compliance
Subscription flow accuracy
Timed despatch for monthly boxes and auto-replenishment
Seasonal & campaign scalability
Flex up to 800% above BAU for promotions or viral product drops
Packaging flexibility
Eco-friendly materials, custom branding, and protective packaging
Visibility & control
Real-time inventory, courier performance, and returns data via our Portal
Urgency matters
A late delivery can mean an empty bowl or a missed supplement dose, which is why our animal product distribution is designed for speed and consistency
Industry insight
Pet Industry Federation (2023): Fulfilment accuracy and reliability are the top two drivers of repeat custom for online pet brands.
Poor stock management was linked to 24% of subscription cancellations.
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